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Spellwin Casino Terms & Conditions
These Terms & Conditions explain the rules that apply to your use of Spellwin Casino. Please read them carefully before creating an account, depositing funds or playing games. By accessing or using the website, you confirm that you understand and agree to follow these terms, together with any additional rules displayed for particular games, promotions or services.
Spellwin Casino holds a licence from the Curaçao Gaming Authority (CGA) under reference OGL/2024/112/0974, and an additional licence issued by the Comoros AOFA under reference ALSI-202412042-FI2.
1. General terms and account requirements
These Terms & Conditions apply to your access to and use of the Spellwin Casino website, its account services, games and related features. They should be read together with any privacy notice, responsible gambling information, promotional terms, game rules and other notices published on the website. If there is a difference between these general terms and a specific rule for a game or promotion, the specific rule may apply to that game or promotion.
You must be legally permitted to use online gambling services in the place where you are located. Players in Australia should check the laws that apply to them before using the website. You are responsible for ensuring that gambling is lawful for you and for complying with all applicable legal requirements. Spellwin Casino does not invite anyone to use the service where doing so would be unlawful.
You must meet the applicable minimum age requirement before opening or using an account. You must provide information that is accurate, complete and current when registering. Information may be requested to verify your identity, age, location, payment method or source of funds. You must respond to reasonable verification requests and keep your account information updated.
Only one personal account is permitted unless Spellwin Casino expressly agrees otherwise. An account must be used only by the person registered to it. You must keep your login details confidential and take reasonable steps to prevent other people from accessing your account. You should notify the website promptly if you believe your account has been accessed without permission or if your account details have been compromised.
- Do not create an account using another person’s identity or information.
- Do not allow another person to use your account, payment method or available balance.
- Do not provide false, misleading or incomplete information.
- Do not use the website for unlawful activity, fraud, money laundering or any other improper purpose.
- Do not attempt to interfere with the security, operation or availability of the website.
Spellwin Casino may refuse an application, suspend an account, restrict access or close an account where this is reasonably necessary for security, legal, regulatory, responsible gambling or operational reasons. Where permitted, you may be informed of the relevant reason. Account action may also be taken if information cannot be verified, if these terms are breached or if activity appears suspicious.
2. Deposits, withdrawals and payments
You may only use payment methods that are available through the website and that are in your own name, unless an approved alternative arrangement applies. By making a deposit, you confirm that you are authorised to use the relevant payment method. Deposits must not be made using funds obtained unlawfully or funds that you cannot afford to lose.
Payment transactions may be subject to checks by Spellwin Casino, payment providers or other service providers. A deposit may be delayed, declined or reversed where a transaction cannot be processed, requires further review or appears inconsistent with these terms. You should check the transaction information presented at the time of payment, including any applicable fees or minimum and maximum amounts.
Withdrawal requests may be subject to identity, age, payment and account verification. Spellwin Casino may return funds to the payment method used for a deposit or use another approved method where appropriate. Processing times can vary because of verification, payment providers, weekends, public holidays, technical matters and other circumstances outside the website’s direct control.
You remain responsible for checking that your account information and payment details are correct. Spellwin Casino is not responsible for delays or losses caused by incorrect information supplied by you, an unsupported payment method or the actions of a third-party payment provider. You should contact the relevant provider directly where a payment issue concerns its service.
Balances should not be treated as a bank account or savings facility. Any balance shown on the website is for use within the account and may be subject to verification, correction or adjustment. If a technical or administrative error results in an incorrect balance, Spellwin Casino may correct the error and recover amounts credited in error. You must not knowingly use funds or benefits provided because of an error.
Where required by law or applicable rules, relevant information may be retained and reported. You are responsible for understanding any tax obligations that may apply to you. Spellwin Casino does not provide personal financial, tax or legal advice.
3. Games, promotions and website use
Games are provided for entertainment and are subject to the rules displayed for each game. You should review those rules before playing, including information about how outcomes are determined, available stakes and any relevant features. Game results are determined by the applicable game system. You must not attempt to influence results, exploit errors or use software, devices or methods designed to gain an unfair advantage.
If a game is interrupted by a technical problem, the outcome may be reviewed and the relevant transaction or result may be corrected in accordance with the applicable game rules and operational records. Where an outcome cannot be confirmed, the website may take reasonable steps to resolve the issue. You should not continue to place bets if you believe a game or account display is malfunctioning.
Promotions, bonuses, rewards and competitions are subject to their own terms. Those terms may set out eligibility requirements, expiry dates, wagering or playthrough conditions, contribution rules, game restrictions, maximum values and withdrawal conditions. You should read the full promotional terms before opting in or using a promotional benefit. A promotion may be withdrawn, changed or limited where permitted by its terms or where misuse is suspected.
Promotional offers are intended for genuine recreational use. Abuse may include opening multiple accounts, coordinating activity, using a payment method belonging to another person, exploiting a technical or terms-based loophole, or carrying out activity that is not consistent with the purpose of an offer. Spellwin Casino may remove an offer, cancel related transactions or take other reasonable action where promotional abuse is identified.
You must use the website in a lawful and respectful manner. You must not upload harmful material, introduce malicious code, scrape or copy website content without permission, attempt unauthorised access, overload the website, or use automated systems to interact with the service unless expressly allowed. Website content may be changed, suspended or removed without notice where necessary.
Spellwin Casino aims to provide a reliable service but does not guarantee that the website will always be available, uninterrupted, secure or free from errors. Access may be affected by maintenance, network problems, device settings, third-party services or events outside reasonable control. You are responsible for using a suitable device, internet connection and security software.
4. Responsible gambling, privacy and legal information
Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set limits before you play and only use money you can afford to lose. Do not gamble when upset, under the influence of alcohol or drugs, or when gambling is affecting your work, relationships, health or financial responsibilities.
- Set a budget for gambling and stop when that budget has been reached.
- Take regular breaks and avoid chasing losses.
- Use available deposit, spending, time or loss controls where offered.
- Consider a break or account restriction if gambling no longer feels enjoyable.
- Seek independent professional support if you are concerned about your gambling.
You may request responsible gambling measures, including a temporary break or account closure, in accordance with the options and process made available on the website. A restriction may prevent access to some or all account services for the relevant period. You should not attempt to bypass a restriction by creating another account. If you believe your gambling is becoming difficult to control, stop playing and seek support as soon as possible.
Personal information is handled in accordance with the applicable privacy information published by Spellwin Casino. This may include information used to create and operate an account, process payments, verify identity, protect the service, meet legal obligations, manage responsible gambling and improve website performance. Information may be shared with service providers or authorities where reasonably required for these purposes and permitted or required by law.
The website and its content are provided for general use. To the extent permitted by law, Spellwin Casino is not responsible for loss arising from unauthorised access caused by your failure to protect account details, interruptions outside reasonable control, third-party services, or your breach of these terms. Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited under Australian law.
These terms may be updated from time to time to reflect changes to the website, services, legal requirements or operational practices. The updated version will be made available on the website and will apply from the stated effective date or, where no date is stated, from publication. You should review the terms regularly. If you do not agree to an update, you should stop using the website and follow the available account closure process.
If you have a question, complaint or concern about these terms, use the support or contact options displayed on the website. Complaints should include enough information to allow the matter to be reviewed, while avoiding the submission of unnecessary sensitive information. These terms are governed by the laws that apply to the relevant service and player, subject to any mandatory rights and protections available under Australian law.
